Congratulations to Haven Home Health for completing their triennial federal and state survey and receiving a zero deficiency score. The five-day comprehensive process included an extensive policy and process review as well as visits to patients receiving care in their homes.
This great accomplishment has been achieved by Haven for the last 14 years. During the week-long survey, auditors review our quality of care, patient satisfaction, documentation, HR files, staff qualification and more. At the conclusion of the process, the surveyor even commended the staff for their outstanding patient care and for being in full compliance.
“It is truly a tribute to the Haven team, its leadership, skilled clinicians and office support staff to receive such an outstanding survey,” says Bill Edwards, Home Health Chief Clinical and Quality Officer. “We are very proud of Haven and applaud their commitment to exemplary patient care and world-class quality.”