Celebrating their 2017 platinum status last month was our Complex Care Hospital at Tenaya team. The facility was awarded the Employee Quality & Performance Platinum Award (now incorporated into our new Care Beyond Compare recognition program) for achieving top results in CAUTI, response to call lights and other quality metrics in 2017.
Leadership hosted a party for all associates to highlight this great accomplishment. “It means so much to both leadership and the staff to win this award,” says COO Robin Hager. “Everyone is recognized for their hard work and have a sense of honor and pride.”
The party featured food, music and visitors from the support center, including President & COO Frank Battafarano and SVP of Operations Amy Broderick. In addition to the luncheon, the team was also entertained by Dietitian Audra Hansston, who performed a rap she wrote that incorporated our values. “She owned it on the mic that day,” says Hager.
Earning this award required the Tenaya team to work together and blur it. “Our team has to work as one because every day is an opportunity to make a difference for our patients and their families,” she says. “We live out our values each day and believe that world-class, quality-patient care is attainable.”